Thee Privacy Policy

Welcome to Lovers Never Die . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit loversneverdie.com (the “Website”), make a purchase, create an account, subscribe to our emails, or otherwise interact with us.

By using our Website, you agree to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following categories of personal information:

Information You Provide Directly

When you use our Website, place an order, subscribe, or contact us, we may collect:

• Name

• Email address

• Billing address

• Shipping address

• Phone number (if provided)

• Account login credentials

• Purchase history

• Customer support messages

• Subscription preferences

Payment Information

Payments are securely processed through third-party providers such as Stripe, PayPal, and Afterpay & Klarna. We do not store full payment card details on our servers.

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Automatically Collected Information

When you visit the Website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Referral sources

• Cookies and similar technologies

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2. How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Provide customer service

• Manage your account

• Send order confirmations and shipping updates

• Send newsletters and promotional emails

• Improve our Website and customer experience

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

• Launch and manage future products, subscriptions, or digital offerings

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3. Email Marketing

If you subscribe to our mailing list, we may send promotional emails, updates, product launches, and brand news using Squarespace email tools or related service providers.

You may unsubscribe at any time using the link in any marketing email.

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4. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Keep you logged in

• Remember preferences

• Analyze traffic and site performance

• Improve shopping functionality

• Support advertising and remarketing campaigns

You can control cookies through your browser settings.

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5. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties only when necessary, including:

• Payment processors

• Shipping carriers

• Website hosting providers

• Email marketing platforms

• Fraud prevention providers

• Legal authorities when required by law

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6. Customer Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials. Please notify us immediately of any unauthorized use.

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7. Data Retention

We retain personal information as long as necessary to:

• Complete transactions

• Provide services

• Maintain records

• Meet legal, tax, and accounting obligations

• Resolve disputes

8. Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal information

• Correct inaccurate information

• Request deletion

• Opt out of marketing communications

• Request details about data usage

To exercise any rights, contact us at info@loversneverdie.com

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9. Security

We use commercially reasonable safeguards to protect your information. However, no online transmission or storage system can be guaranteed 100% secure.

10. Third-Party Links

Our Website may contain links to third-party websites or platforms. We are not responsible for their privacy practices.

12. Future Products & Services

As our business grows, we may introduce subscriptions, memberships, digital downloads, and additional offerings. Information collected for those services will also be governed by this Privacy Policy unless otherwise stated.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised Effective Date.

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14. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Lovers Never Die
Chicago, Illinois, USA
Email: info@loversneverdie.com